Shipping policy
Shipping policy
Shipping Policy
PROCESSING TIME
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.
DELIVERY TIMES
We currently ship within the United States. Standard delivery typically arrives within 7-15 business days after processing. Express options, when available, are shown at checkout with their estimated timeframes. Shipping charges are calculated and shown at checkout before you pay.
SPLIT SHIPMENTS
If your order contains multiple items, items may ship separately from different fulfillment locations. Each shipment has its own tracking number, and you will never be charged extra for a split shipment.
ADDRESS ACCURACY
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address.
DELAYS
Delivery times are estimates and can be affected by carrier volume, weather, and regional disruptions. If your order has not arrived within 20 business days of your shipping confirmation, contact us at viral.product.buy@gmail.com and we will make it right.
DAMAGED IN TRANSIT
If an item arrives damaged, contact us within 7 days of delivery with a photo of the damage and we will send a replacement or issue a refund.